I would like to know what can be done to recoup the deposit from the agent, whose contract I cancelled because he was not doing a satisfactory job with a property I rented out.
After failing to conduct inspections, deal with complaints from the tenants and implement annual rental increases, I issued a written warning. When the situation did not improve I terminated the contract.
I asked him to return the deposit to the tenant or pay it into the account of the new agent, but I have not heard from him or been able to track him down.
Nothing seems to have happened after I reported the agent to the Estate Agency Affairs Board (EAAB).
The tenants have given notice and want their deposit from me, as the landlord.
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