After my father purchased a property through a home loan, all the documents were handled through lawyers and the estate agent.
Being careful in nature, he opted to add in credit insurance and his repayments were approximately R16 000 per month.
My father was then medically boarded and he provided all the details to all his creditors. Everything was resolved except for the home loan.
The bank now says no policy was in place for the property credit insurance and that only short-term cover was taken.
In addition, it seems that the paperwork at the bank has not been fully finalised and they suggest my father is making an occupational payment and not a loan payment. The sale of the property appears not to have been finalised.
He has not had any joy with the bank or estate lawyers and we would like to know what course of action we can take to resolve the situation.
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